Rude staff. Slow service. Messed up order. Refused to fix the problem.
We ordered a bean and cheese burrito with green sauce, a bean and cheese burrito with sour cream and onions enchilada style, a chicken quesadilla, a large horchata, and a grilled fish taco plate with rice and beans.
My husband repeated himself twice that we wanted "grilled fish tacos on corn tortillas"
This order costed about $40 bucks.
After we paid, the woman who took our order completely left our sight for about about 10 minutes. Then finally came with our food. At a typical restaurant, this would be totally fine but I thought this was supposed to be fast food? There was only 1 table of people eating inside.
The burrito didn't have onions and the fish tacos were breaded and fried.
I came back to the location and talked to the woman who took our order.
I told her the situation and she proceeded to tell me they only have fried fish tacos, not grilled. This was never mentioned before when we had clearly asked for grilled. I would have ordered something else if I had known. Instead, I paid close to $10 for a small portion of refried beans and rice. I asked her if they can make this right somehow. She refused to do anything.