Every esthetician is accommodating, clean (no double dipping here!), friendly and most importantly, professional! Same goes for the front desk staff. The one and only time I have had a less-than-stellar experience, the issue was swiftly and seamlessly resolved.
They carry Jane Iredale mineral makeup, PFB (life-changer) & Pure Fiji, products that you're likely to find at a resort spa... High quality products without high-pressure sales.
Also, I recently learned that there are only about 6 service providers there (I've received services from 3 over the past 2 years) & they don't seem to have an issue with turnover like salons often do. I love knowing that there won't be some stranger all up in my lady business if my preferred wax professional isn't available.
Plus, you can't compete with free undies!