I made reservations for 4 a week in advance for the outdoor patio Saturday at 6:30 pm and was assured by the polite young lady I spoke to on the phone that this was no problem. Different story when we got there and were met by the hostess who told me there were two groups ahead of us and we would have a 30-60 minute wait. When I told her I made my reservation for outdoors she got a bit defiant and told me that several people with reservations had decided to dine outdoors and were not readily leaving but we could be immediately seated indoors. We took a vote and opted to be seated indoors. The meal was fine, but upon leaving my wife mentioned to said hostess that perhaps they shouldn't offer outdoor reservations if they couldn't fulfill them, met once again with a smugness and indifference that left a bad taste in our mouths. We specifically chose Rosewood because of the comfortable patio and stellar weather forecast that evening. Had we wanted to eat indoors there were a plethora of restaurants we could've chosen closer to us. Not a good way to do business...