First time doing business with All Pro. Offered free towing to pick our car up from our home. Were very thorough in making sure it was not a transmission problem and even towed our car for free to Brake Masters so we could find the problem (which we did). They made sure to make the process as easy as possible. Very nice guy, and although we didn't end up having any actual work done on our vehicle, the diagnostic price was more than fair. He went above and beyond to accommodate our hectic schedule.