I saw this place a couple of times and figured I would take my family out for a great night, Scott the bartender and Lauren the waitress absolutely made our night spectacular! Couldn't be happier with their customer service!!! They treated us like royalty! haha. My family has never been to Sugar Factory before, and they couldn't stop talking about how much they loved the place. The manager came over as well and checked to see how we were doing. Very friendly and courteous. Food was delicious and fresh. Overall and epic night! Thank you guys so much. I will be bring more people to come eat at your restaurant!