I could tell this place was under new management once I saw that it had been slightly remodeled inside plus the service has not been as stellar as it used to be under the prior management. I've gone in twice since new management has taken over and the first time was alright but the second time was kind of ridiculous. Only one person ahead of us in line and there were at least two or more people working but only one actually making subs/taking orders. There was one guy who was just twiddling his thumbs and not helping the guy making the subs which made absolutely no sense to me. We ended up walking out due to how long it was taking just to take orders and make subs for the people in front of us in line. This place is not the same and I won't be rushing to come here anytime soon anymore. I miss the old owners and their warmth and kindness. That sort of thing is sorely lacking with these owners in particular. Guess it's time to call it quits on this Quiznos.