I wrote a negative review about the Bike Barn back in 2011 and would check it on occasion. I received a comment from someone who was doing damage control 16 months later. It further enforced my belief that this place is in disarray. Then last week I took a bike in for repair expecting the same arrogant treatment and was shocked. The mechanics were super friendly and suggested ways to make things work without spending more money. It was a completely different vibe and I think they are actually turning things around in a positive way. I haven't picked up the bike so I don't know what the bill will be but I am hopeful they will be fair. Keep up the cheer Bike Barn and the parking spaces in front of the store will be full again.