First, ask yourself how you want to keep your auto running. If the answer is: As cheaply as possible, for as little as possible and I hope it doesn't break down...go to another shop. If your answer is, I want it done right, with all the parts that might break down repaired, then you should come here. My head gasket was leaking on my Subaru, and I knew I wanted to keep it running for another, 100,000 trouble free miles. They said since they were going to have to pull the water and oil pumps, I should replace them, as well as the hoses, and the timing belt. Yep, it was a hefty bill, $1200...BUT my car never had a single engine problem for another 146,000 (236 total) and now my friend's son is driving it (two years) with no problems, and now it has 278 on it. I keep my cars a long time and don't like to go back to a shop every 15,000 miles to replace a different part that should have been done at the last break-down. Overall, quality service.