Stopped by here for a quick lunch because I was craving Boston Pizza and it was close to the subway.
We were greeted promptly and given our choice of seating area (I like booths.) The waitress promptly took our drink order but was confused a bit. I ordered Dr Pepper because it was listed under their soft drinks, she wasn't sure if they had it. They did but it was flat when I received it. Basically it tasted of thick syrup and a bit of water. Blech! Not a huge deal though.
We received our sandwiches very quickly (were there for lunch) I ordered a beef dip with fries and gravy. To my surprise there was cold cuts on my sandwich - one layer thin! Definitely not piled high fresh roasted beef (as described int he menu) This looked like cold cuts they bought from the cooler at the local convenience store. Needless to say I was terribly disappointed because I order 6this sandwich a lot from many different places.
The service we received from our waitress was fantastic when it came to speed and not lingering. I'm surprised she didn't ask me why I barely touched my sandwich and didn't want to take it home with me. I'm sure it was plain as day that I wasn't happy with my sandwich but nothing was ever done about it. I did the customer survey and hopefully the management will contact me cause I could've gotten a better sandwich from SUBWAY! The fries and au jus sauce we yummy though.
My other issue was the washrooms. Normally not a big deal because BP usually has really nice decor and is fairly clean. This one was no exception but open loose wiring hanging out above the sinks is a fire hazard if I am not mistaken. Thankfully I had some hand sanitizer in my purse.