Do NOT waste your money here! I found a female bed bug in my covers and decided to give these guys a call. They assured me that since they couldn't find a nest or any other bed bugs, my infestation is very light and that one chemical treatment would be enough. They only sprayed my mattress and bed frame, some of the baseboards in my room, some of my couch, bedroom dressers, and that's it. They didn't spray or use DE inside the outlets and they didn't get other areas like my bathroom, dining room, or inside the couch like they had promised. I payed $300 (no warranty included) for them to use Temprid SC insecticide on some of my furniture. I ended up getting bites for the next 3 weeks. They didn't even tell me to wash and dry all my clothing and bedding and to treat other items in my room, no wonder I kept getting bitten! They also didn't retreat every 10 days, like it says to on the Temprid SC bottles (which you can get for $10 ea at a bug and weed store). I decided to retreat everything myself (INSIDE and out) with Temprid and with another insecticide recommended by the bug and weed mart. I washed and dried all clothing in my room and stored it in trash bags so bugs would not hide in my clothing. I also decided to use mattress and box spring covers and squirted diatomaceous earth in all the outlets, over all my carpeting, inside the couch, by he base boards, and all over my bed frame and in between the mattress and Box. Since then the bites have been subsiding. I could've saved $300 and done this treatment myself. These guys are lazy and do a half ass job because they know they'll come back to charge you more.