When I first read the reviews for I clean carpets I thought that maybe Robert had a large contingency of family and friends going on here and saying the most amazing compliments to him. After having him to my home to clean an area rug I found out why everyone is raving. Not only does he do an excellent job cleaning, go above and beyond fighting stains, but he truly delivers the customer service portion that is missing in most of today's service industry. Robert called me back and quoted me within the same business day that I left him a message, even though his voice mail said he was booked until January 20thm Rob found a way to fit my cleaning in. I cannot recommend I clean carpets enough. Quality, safety, professionalism, and customer service, all at a very reasonable price.