I canceled my service February 18th and turned in equipment a few days later to their sunset location. It is Now April 18th and they are still charging me for service as well as late fees and a cancellation fee even though I was not under contract. I have talked to them multiple time on the phone and they keep saying they are going to correct it I even have a print out of the original cancellation conversation and they can't get it right. Avoid their internet and TV service at all cost!