Customer service was completely lacking. Girl behind the counter couldn't give a shit lol I asked for 2 scoops in a cup which should have come with toppings but I wasn't asked if I'd like some. The cup was just set on the counter and she walked away. NOW the important part, the ice cream. It was below average. I had Turtle and Cookie Dough. They tasted freezer burnt! Turtle was okay but just straight chocolate and pecans, no caramel flavor. Cookie dough was awful. Super gritty and hardly any cookie dough. The pieces that were there were almost melted into the ice cream. If you make cookies at your store this should be a shining star! Disappointed overall.