Wow. While there are a couple of good apples, this store is a constant letdown; now that they've gotten rid of a manager that was hiding product (especially exclusives), I decided to start giving them another chance. Until the two day fiasco of getting one of my preorders. I preorder items to have them at the time of release. Not to be told repeatedly to come back because the product still hadn't arrived.
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Edit - the new manager Marco turned a 1-Star bad experience into a passable one. Great customer service - because of his assistance and Mariah's on the regular, they've retained my business, even after the last few headaches.