I have been to Anna's for years but with inconsistent results, I am giving up. Last year they took up a pair of pants so much they were too tight to wear them. When I showed them what happened, they said it wasn't their fault. Really? So I guess I must have asked them to make the pants too small to wear. Then last week, I took a simple repair--a seam that had split. Alll they had to do was restitch what had come unsown. I can't even describe how they screwed this up. I think a lot depends on who you get tao do the work but since they are such jerks when ypu talk to them about a problem, I am moving on. I think they are riding on past reputation. They are not what they use to be.