This was a tough one. I actually had this review saved and tossed-and-turned between a two or three star rating. In the end, my experience could have been a lot better, but I get this is a small, family run restaurant (one star). And, the food is delicious (you can imagine the family cooking for you...another star). But that's about it.
I was in the area and didn't feel like any big-chain type of restaurants, so thanks to Yelp, the search brought my bf and I to a small, unassuming plaza.
This restaurant was EMPTY when we arrived. I was a bit apprehensive (as in would the food be fresh?), but I was hungry and we were promptly seated by a young man. It quickly appeared that he was the son of the owners and I thought what a good son to be helping out his family on a Friday night. He had a computer station in the back and it seemed he was part-time studying (or something else) and part-time serving. He wasn't the best server.
Food. The fresh spring rolls were TO DIE FOR! At the end of the night, I thought if I ever came back here, I would just order these spring rolls and that's it. Fresh, still warm and the skin was soft and chewy. We also put in an order for a Vegetable Soup, fried whole fish with vegetables, and a Lemon Grass Pad Thai. The rest of the food was okay...but I have to say it was "clean' food. What I mean was that the fish and pad Thai were not doused heavily in sauce, which is the way I like my food. I didn't feel heavy after eating.
When we were eating, a HUGE group of 20 came in and I overheard something about "we made reservations yesterday." Then, the "mother" came out and started pulling tables together to make room. I was thinking to myself, couldn't you have done this ahead of time?
Overall, I would recommend this place for takeout. In-house dining can be frustrating because service is non-existent. I get the son sees this as part-time, but he seemed agitated at working. We were lucky that we had submitted our order before the big group, otherwise, our food would have been some time to come out.
I can't begrudge a small, family, owned restaurant, especially when the food is good. I would consider takeout. And it doesn't seem like there is another Thai restaurant in the near vicinity, so this is as good as it gets.