Dr. Sood is a lovely lady and her staff have always been very nice to me. However, the wait times are unbelievable. I quickly learned to allow myself some time and arrive earlier than my scheduled appointment but today took the cake. I arrive half an hour prior, signed in and was left waiting for almost TWO hours. Once in the room, I was seen by the nurse first and I had to wait another half an hour to see the doctor herself. This makes it impossible to organize your day or schedule anything after as you're never sure when you will become available again.
For an office that charges no show fees, I feel it's a lack of respect towards those patients that choose to give them their business and make it a point of scheduling their appointments.
Sadly, I will be looking for another primary care physician.