If you are a single woman, don't even think about going here. You'd probably have an easier time buying a car in Saudi Arabia. I showed up after going to the gym (pretty shabby looking, I admit), but I did have a designer bag and real diamond earrings on. Nevertheless, they gave me to a scrub sales agent who had been there one month. He was nice and I gave him a chance (everyone has to start somewhere). When I asked to test drive a Chevy Cruze (not a Camaro or other high-end product) he came back and told me that the manager said "No" because I did not look like a serious buyer. Good grief! Can't just about anyone afford a Cruze? I switched gears (!) and went to a competitor a few exits down I-71 that specializes in Mitsubishis. Got a great deal, VIP treatment, and felt like Queen for a day. Any other dealer would be better than these jokers.