I went there to find a new hairstylist who could cut my long hair punky short. Whitney cut my hair and it was great. The second time, she was no longer there so Samantha cut my hair and it was so fantastic that I had my husband try her too. Guess what? She left too and I tried Meghan. No good but didnt matter cause the 4th time, she was gone too and I used Charlie. I had asked for someone who was going to stay due to the high turnover but yes, she was gone too when I went the 5th time. Now they gave me Kim, who I later found out was a recent beauty school graduate. She butchered my hair and told me I had cowlicks which she had no idea how to cut properly. My hair has finally grown in somewhat and I AM NOT GOING TO EVER GO BACK!!! I asked for an experienced short hair stylist and they dont care who cuts your hair as long as you use their salon. If I wanted a supercuts, great clips or sam's experience, I would have gone to one of these places and saved a lot of money. If you want to find a regular stylist who will be there when you come back, go to someone who OWNS a salon.