My daughter just had a procedure here this morning and i was so impressed with the whole experience from the phone calls before surgery to the discharge. Every staff member i interacted with was nice friendly and eager to help. I got no sense that anyone was less than thrilled to be serving the patients. The process was very organized and moved quickly i was there from 6:45am to 8:00, the surgery status was easy to follow on their monitor in the waiting area. Even the pre op rooms have TV's. I was offered coffee water tea hot chocolate or snacks while i waited. I would never hesitate to have a procedure here again. We saw Dr Chapel and he was just phenomenal.