It'll be a few mins? Try 40 mins. I had to go to her and ask what was taking so long. Oh I'm working on your last prescription. It took you 40 mins to do that!? All the while her coworkers are doing nothing and being obnoxiously loud about their personal lives. It appears as if nobody is doing work when they have a lobby full of people and you all are talking to each other about non-Work activities. Here's an idea: don't have the Intake person be the same person that inputs the forms for patients. That way she can actually get it done vs. being stopped to help patients that just came in. Allow me to make a damn appointment online for X-ray and make the forms available online. I waited forever to be told to wait again in another room. This is just stupid business. The only good thing was the X-ray tech. He was friendly and nice!