Extraordinary customer service! I was so impressed with how much patients the sales person had. I spent at least an hour deciding on a cue and asking question and not once did I ever feel like my business wasn't appreciated. It was a relief to find someone with knowledge about cues to help guide me in the right direction. Although a good thing, the selection of cues was overwhelming! Huge selection. I first stopped in to have some repairs done on a shaft which came back like new! Also had questions about a more complicated repair and received updates by phone informing me of multiple options. They really do care about their customers and it shows. HIGHLY recommended. And as long as they are here in AZ I will be doing all my pool cue business through them. Thanks G cue billiards!