In Phoenix for a mini weekend vacation. Tried to check in early yesterday but room wasn't ready. So I went to run my errands then ate. I didn't get my room til almost 3p.
As a lifetime Diamond member, I requested for a room upgrade but they were booked out. The room I got was huge anyways so no complaints here.
As soon as I got settled, went to run errands again. Came back around 7p to relax before I head out again. I was thankful beyond words with a turndown service I received while I was gone.
Abby left me a romantic treat - wine, fruits and snacks! If I knew she was going to do that, I would have not ordered a fruit treat and melted chocolates from Edible Arrangements.
Didn't get back til past midnight. Couldn't open the wine so just went to sleep.
I couldn't thank Abby enough! When I called, I told her thanks for the excellent service. Stopped by at the front desk to thank her again.
Abby deserve more than 5 stars!