This Giant Eagle is usually my go-to place, but strictly because of location and timing. I live on Madison near W 117th and could easily drive to the Giant Eagle on Edgecliff or maybe even on Detroit/Bunts, but it's easier to get here and they are 24/7.
I often need to go here late at night after work, and it looks like a nightmare for the employees. The place is always busy, and there will be about 4 employees running around helping people who can't understand the self-scan checkout lanes, which also seem to break down for no apparent reason. Nobody has time for you here, you better know where something is and get to it and check out.
The more often I come here, the more I start to re-consider how convenient it is.