I took my family, and the in-laws for late lunch, we got seated fast, service started off well, and then, we ordered our lunch, which we all knew what we wanted. Once the lunch arrived, it was good, But the service went down hill, after a long wait for the waitress, I had to go towards the kitchen and get chili flakes, then we did not see our server for the longest time, so once again I had to go ask for refills, then another long wait, this is ridiculous and not acceptable,,the waitress had a great attitude but no follow through, I love my BPs, but lately all of them the service has gotten bad, hopefully someone from BPs reviews these, and does some changes, I'm very disappointed. Especially when the Food was good!