I came to this practice from a close family friend's recommendation. They have been coming here for years and I trusted their advice when my car Tanner got extremely sick. I had taken Tanner to a vet that was closer to me but they weren't caring or kind to myself or Tan which is when I found myself coming here.
When I called them to schedule an appointment they squeezed me in the same day. The lady on the phone (cant remember her name) was very kind and understanding and was very helpful. When I got there the staff was very welcoming and inviting. The vet tech we saw was very gentle and kind to Tanner. She took his vitals and wrote down his symptoms. She listened and was attentive to what I had to say. When Dr. Ryan came in, he already knew what was going on with Tanner and while we were talking he did a very thorough physical exam. He expressed his thoughts of what it could be and what he wanted to do to determine what was making Tanner so sick. He did everything we expected and was kind and warm. He explained everything and was open to any questions we might have had. He sent us home with different medications and gave us his game plan for Tanner. When we got home, we gave him his medications and after that initial dose of everything he was doing exponentially better.
We had our recheck today and again I couldn't be more satisfied with how Hayden Road Animal Hospital has helped us. Thank you Dr. Ryan and Team for helping Tanner!