I love Switch and I come here almost every Monday night for my always amazing $5 burger!!!
However, it is true, the staff, especially the host is a little snotty. There are many times that I had to wait standing up next to the host because my other friend, who was only a few minutes away, was not at the restaurant yet. It is especially annoying to have to wait when the restaurant isn't even busy. If only they would realize that people usually order more drinks if they are seated at their table while they are waiting for the rest of their party to arrive. It is a silly policy and they should realize that it will only drive customers away. If their burgers weren't as amazing, I'm sure that I would be turned off and wouldn't return...but I'm a sucker for a good burger!