This is my favorite LoLo's location in Arizona but today was a disappointment. The food and drinks were good but the service was rough. Our waitress was nice and on top of everything but the kitchen was off today. We got there around 11am and had a short 20 minute wait. We got seated and ordered our drinks and food then we waited... and waited... and waited. Our food finally came around 12:30pm and it wasn't nearly as busy as it normally is when we go. We talked to the manager and he apologized for the extra long wait during a slow time and offered us a couple free desserts. On the way out we heard some banging and screaming in the kitchen area so maybe there was a real issue going on today. This is still my favorite location and I will be back but it probably won't be for a while.