I stopped by hoping to get a quick late night milkshake, but I was wrong. At first I attempted to go in the drive thru, but after sitting in the same spot for 5 minutes, I figured I'd get the exercise and walk inside. My order was taken quickly and I decided to grab a seat. After realizing I was waiting 20 minutes for a milkshake, I just had to ask for my money back. I was caught off guard and annoyed when the little girl at the register informed me that she made my milkshake a while back and they are just sitting in the cooler. If you made it, why didn't you just hand it to me?! I just feel management needs to have a talk with their employees, because the issues I had could have been easily avoided if some of the workers weren't so easily distracted by socializing with their classmates. I guess if I need a quick milkshake from now on, I'll just go to a different Cook-Out....or Chick-Fil-A.