I popped in about 3 weeks ago while in town and the ladies were able to fit me in. I got a pedi and a fill with french manicure. My experience was super nice and the work was excellent. The nails were not too thick and they easily looked good for 2 + weeks. I live an hour outside of Charlotte, but decided to make their shop my nail service choice. I pass a lot of salons between home and the city to get the the best one. Try Spa and Nail. You will feel welcome and like an old friend. Oh, and the parking lot is small and with the lunch rush, it is very tight. I suggest getting an appointment time before or after the lunch rush.