I had only been to a rock climbing gym once before coming here and had repelled down waterfalls once so I had some idea of what to expect (or so I thought). When you get there you sign a waiver and then an instructor goes through all the equipment with you. Makes sure you have the right sized shoes and harness. They demonstrate the different walls and how to fall safely. They have a free climbing area and a self belay wall. Different walls have different difficulties. They also change the positions of the holds every month or so. They first time you let go to belay down is super scary because there is a drop before it catches you. But once you get the hang of it it is super fun. Wed nights is ladies night so there is a big discount. It's fun seeing all the kids that are fearless and climbing the walls like monkeys. Totally family friendly.