Yikes. Where do I start? Well, we walked in around 2 pm on a Sunday and were told to sit at a two top. Waited around 15 minutes and no one came over to say hi or give us menus. The servers looked a bit frazzled so I went up to the counter and asked for menus. The waitress seemed annoyed (understandable) at me for doing this. Another 10 minutes go by, and while we have a pitcher of water, we don't have cups! My boyfriend goes up to ask for glassware and is told to wait. He ended up just grabbed two cups from the other table (they were clean!).
At this point, the place had calmed down and was not busy at all. We noticed a couple come in and they were sat right away and given menus, water and glassware. We also noticed that the waitress was about to take their order (before us, even though we had been there, at this point, 45 minutes). We asked if she could take our order first and she didn't like that suggestion. She begrudgingly took our order. We got our food so quickly after that... JUST KIDDING!
The couple next to us that had just arrived, got their food AND finished their meals, while we were still waiting for our order. A different waiter came by with two plates, but it was for another table.
We spoke to the waitress, who really could not care less, about the long wait times and asked how much longer it would be, to which she replied "Sorry" over and over again. We decided to wait another 10 minutes for our food. In the end we walked out. The service was just horrendous. The servers just did not seem to make an effort to try to serve us or communicate with us. It was just terrible. It seemed as they did not care for our business.
I suggest waiting in line at Seven Lives. At least there you are guaranteed food after waiting an hour.