It's been a while since I've come to Syogun and I must say that I was fairly disappointed with my most recent visit.
The restaurant has shifted to the system of ordering from a tablet. For starters, the kitchen doesn't seem to be able to keep track of the orders as we experienced several items that took an extremely long time to come as well as some that just didn't show up. We had to follow up with the servers many times for those items only to be told that they would be working on it. This wasn't happening at just our table as our neighbouring tables were experiencing the same issue with their food items too. It is recommended that you order everything in your first order as the subsequent orders would have less items show up.
The food also came in one at a time and was not consistent leaving us extremely hungry to start only for alot of food to come near the end when we were near full. The selection of the sushi has gone down too with the number of food items available decreasing from the last time we came here. However that is not to take away from the quality of the food as the food was still tasty. As others have mentioned they do include a 12% service charge automatically on your bill so remember not to tip twice.
All in all the latest experience was sub par.