I've been here 4 times usually 7 am(ish) and the customer service is blaH!
Never a "good morning" "hi how are you" "can I help you, answer any questions?" Nope nothing.
Instead on one visit the lady looked up and asked if I'd been there before, or if I knew what I wanted...minutes later someone else entered and got a "hey! Good morning, how'syour morning going?" Apparently the "great customer service" is for regular customers.
Another visit there was a guy counting $ at the register who didn't even look up when I walked in, instead waited for the lady to come from the back to get my order.
I'm giving 2 stars because the acai is really good...but expensive....which I wouldn't mind paying if it was served with a smile.