I've used this service on multiple occasions, I'm not sure why I've never reviewed before. All of my experiences have been awesome and I continue to use them but I'll review my most recent experience which was last night.
I requested vip for hakkasan for myself and my boyfriend and was granted it with a suggested arrival time between 10p and 11:30p. I think we arrived around 10 and waited a short time in line.
Paid nothing as advertised and received 2 drink coupons which was a nice, non-advertised bonus.
I like arriving early to clubs anyway because they get full and last night was no exception. I think we left around 2am and at that point could not even move because hakkasan was so crowded. (Read hakkasan reviews, this is the norm).
I love this service and as I've said, I'll continue to use them and recommend them a million times over. If I experience a problem, I get a response or apology right away. They take excellent care of their customers and I appreciate the service tremendously.