My family and I came here twice back to back. We had two different experience. Saturday we had a minimal wait still longer than it takes at most restaurants. Food was good hot and fresh. On Sunday (Mother's Day) we came no wait the restaurant was a little bit more full than the day before. We arrived at 2:50pm and food arrived at 4:30pm. The food came and was lukewarm the only thing hot was the Mac and cheese. My mom requested to speak with the manager we were told when they can they will come out when they can. Needless to say we waited another 30 mins before the manager came. The food and concept is good, the service is not great. I would recommend coming on Saturdays before 8pm.