I am rarely a department store shopper by any stretch of the imagination, and now that I mention it, I am not much of a shopper of any kind. It has also been years since I have been to a Nordstrom. Probably since I lived in Seattle and their logo was the one of the all lowercase, computerized font. I think they dropped that in the early nineties (though I actually left Seattle long before that happened). So it has been a while.
Regardless, this Nordstrom is actually quite nice. Even the logo.
The staff is friendly and helpful, and even if you do not have your receipt, they are more than happy to take your return and make sure that you get something you like in exchange - generally at a slightly higher price, of course.