If I could give different shifts different ratings, I totally would.
In the past 4 months I have eaten at Blaze at least 3 or 4 times a month. (Yeah, I know, I know...) I try to go in the afternoons/evenings because that is when Asia is leading the shift. Any other time I have gone, the employees are either rude or seem... dead inside? And most of all, if Asia is not working, they WILL burn your pizza. Now some people like burnt food, but I prefer everything I eat to be just cooked (or even light cooked). The first couple months I ended throwing/giving away three pizzas. By the fourth one, I finally asked for a remake. Since then, if Asia sees me, she always checks the guy on the oven and I haven't had problems.
Made the mistake of going in during the day earlier this week. Took forever even though there were only three people in front of me and no one behind. Had to deal with the same surly attitude (from some tall guy without a name tag)... Made sure to tell four different people to cook it light... and of course it came out burnt. I didn't have to say anything because even the employees were frustrated - I think they could see the disappointment in my face - and gave the guy on the oven a hard time. But yet again, I had a burnt pizza.
If you want a good experience, go early afternoon or late evening. However, if Asia is working, I will say the line will move fast even if it is out the door. (Day shift takes longer to make a pizza, even when there is literally no one in line! And all the pizzas still come out burnt, I just can't understand....)