If you enjoy being gouged and taken advantage of then this is the vet for you. Specifically Vet Vanessa Burghart. 1st time we had a cat with a cold, instead of giving meds to treat it we went thru a whole process of unnecessary procedures and tests which cost us over $500 - now we got with our dog who has a UTI and she again wants to do a whole bunch of tests over $400 - I asked for antibiotics, she said no, she said "I'll give you antibiotics if we go thru the proper channel" she says that I was refusing care. Meanwhile she's refusing to treat a patient. (as per COV) If you don't want to pay her outrageous estimates she will ask you to sign a waiver saying your refusing care. This vet is ridiculous and money hungry, There are many more affordable and honest vets. CVO complaints are always a good idea. If you continue to go here avoid this specific vet. We've spent over $15,000 on our pets at this location (major surgeries) and this was the thanks we got. Awful, Awful place. Our family has taken their pets here for over 15 years and this is what is becoming of vets, just money hungry. If they cared about pets they wouldn't ask for treatment refusal waivers to be signed. When your not actually refusing treatment?! Manager of this location is just as money hungry so complaining to her is useless. They just lost 7 pets of ours as their customers. I don't call them patients because Pet Vet dosn't treat pets with that respect. You treat them as dollar signs.