Sadly, I must update my review. As simple as the "buying" part of the process was, the delivery just hasn't been smooth at all. Placed our order on June 23rd, delivery was supposed to be for the following Wednesday (29th). They called the day of to explain that their truck had broken down. These things happen, so they agreed to deliver it on the 4th of July - despite it being the holiday. Then, there was a problem with a back-order (apparently cal king mattresses are as tough to come by as a day below 100 degrees in July), so again they couldn't make it happen. Once again, delivery was delayed a week and here we are HOPING for delivery today. They did make some concessions to accomodate, but waiting for something you paid for and expected two weeks ago hasn't left us feeling confident about their ability to follow through. They were still polite each and every time we communicated with them, but just seem incredibly un-organized.