I had them install a surround sound about seven years ago. The installation was okay, but they were constantly changing show times for the days of the installation. To be fair they were in the process of changing locations. However, when you tell a customer the times that you will be there as well as a time of completion every effort should be made to honor that. I say this now to add to my most recent experience. My sub-woofer went out and I ask them if they could come by and take a look at it. They came by and picked it up. Two days later with no word from them I called and they said that they would check on it. They called me back and told me that they don't carry that brand anymore and that they would have to send it to the company for a repair estimate. I then received a bill for $125. While I was expecting a small charge, that seems a little excessive for a pick-up and we cannot do anything. I think you could find better service and prices somewhere else. I'm taking my business elsewhere.