Store is clean. Nice staff, professional systems and operations. I Wanted to give this place a 5, but I can't.
Any customer needs be wary of anything Jerry tells you. Yesterday afternoon I made a phone call to this location asking about the availability of a Toyota Corolla tire. Was helped by Jerry and after telling him the specific dimension, made, and size of the tire, he promised that the store has "quite a few" of the tires in stock and that walks ins are fine.
Today, came in, was helped by Caleb (great guy) and after checking his inventory on the computer he mentioned that the store doesn't carry Toyos (the tires) on hand. I mentioned Jerrys comment and he called Jerry over and asked "did you talk to someone over the phone yesterday about some Toyos?" Jerrys answer was a quick and direct "Nope" and walked away- RIGHT IN FRONT OF ME.
I'm not sure what happened there, but there is clearly some lack of integrity among the staff team. It's a shame that one person can ruin the customer experience even though all others seem like they're doing a good job.