I really don't like going to the dentist but had to have a crown made. I get anxious with shots, in particular. Dr. Olson and staff (Lisa and Mary) were very patient and gentle. I've been going to this office for 3 years and can't say enough nice things about everyone I've met there. I keep going even though they only take one type of insurance and it's not mine. They do send in all the paperwork. The front office is friendly and helpful. They're all nice and kind. Highly recommended!