I am a frequent visitor of Chipotle restaurants and you (usually) cannot go wrong with a quick meal from here.
Focusing on the branch location itself, the employees never seem to enjoy their job or are they happy to serve you. This past time I had an employee who gave me an attitude when I asked for a half scoop of brown rice and black beans, then proceeded to pile both toppings on. Another employee also made comments on his the guacamole "finally looks edible". Neither situation sat well with me.
Employees can either make or break an experience and in this case they were the reason for my low rating. I will be going to another location next time.