This is more or less exactly what you would expect from a laundromat. I went on a Sunday, and had no problem finding enough machines. They wash was a bit expensive ($1.50 for the small washers), but the dryers were cheap and effective (20-30 minutes per load at 25 cents per 10 minutes).
My biggest knock against them was the general cleanliness of the place. The level of dirt on the counters and floor indicated that it hadn't been cleaned in a few days. This is not what you want when you are trying to clean and fold your clothes. It shouldn't take more than 15-20 minutes to clean the place each day, and would make for a drastic difference.