I walked into Butt Out a jittery mess, and it felt like the owner (at least I think he was the owner) knew my type. I hadn't smoked a cigarette in about 16 hours, realized that I was going to give up and buy a pack sooner or later, and ended up deciding to quickly search for a local e-cigarette vendor on Yelp. I came across Butt Out, thought the name was funny, and headed over.
I knew what I wanted, and by my knowing what I wanted the owner was able to direct me to the product that I actually needed. I ended up spending around $90 on a perfect cigarette replacement kit. It's been about 9 hours, and I've very much warmed to the idea of not smelling like an ash-tray all the time while still being able to perform the act of smoking.
If you're considering buying an electronic cigarette: I'd really, really recommend these folks. It's really one of the easiest shopping experiences I've ever had. The owners are both knowledgable and excited about the product they're selling.
I've quit smoking 3 times and have only lasted for around 5 months. I realized, earlier this year, that I'm not really addicted to smoking. I'm addicted to the ACT of smoking. E-cigarettes, so far at least, feel like they're a valid replacement. Also, Butt Out's home-cooked flavors are surprisingly tasty and they're definitely willing to let you try before you buy.