Great experience with the exception of some of the worst customer service I have ever experienced.
First off, we were called about 30 minutes later than our anticipated jump time.
The service: An employee who we saw walk in and just start her shift, Vivian, had an inexplicable amount of attitude for someone who works in customer service.
VIVIAN WAS SO RUDE. Very unwarranted.
We asked for a simple request to be able to record our friend while she jumped, and she for some reason wasn't able to grasp this concept. She made it seem as though we were being impossible. Why? Beyond me. The woman at the front desk was reasonably understanding.
But Vivian maintained the same poor and petty attitude throughout our suppose-to-be-fun sky jump.
I normally only write positive reviews about good experiences, but this quickly became my one exception.