We've given this place a try 4 times. Every time they've messed up our order.
We went in Sunday night for a friends birthday. They weren't our first choice but our local, independent restaurants in Lakewood we wanted to go to happened to be closed. So, the 4 of us went there. Ordered the enlightened spinach salad w/ no feta (both) and they still brought out one salad with feta. No biggie. They took it back and brought out new one. Then the pizzas came, our friends built their own, we got the Thai curry vegan, no cheese and tofu.... ours was fine, theirs had cheese. Still not the biggest deal, they remade the pizza, everything was fine. Then the bill came and they charged for feta. One mistake after another. Our server was a big sweaty dripping mess when we walked in, and both him and the manager made jokes about us bringing in our own dessert, which we didnt, it was a plastic bag with brownies, a gift for our friends house sitting our house. We weren't eating our own food there. Not a big deal, but annoying.
The last time we ordered pizza was during the winter, a bad snow storm, and we gave in to wanting a pizza. Well, that was our first introduction to them not knowing what vegan meant. We ordered the Thai pizza "vegan" so they brought it with vegan cheese and chicken. It was late and we weren't driving back out for another, we called they said they would send a gift card in the mail in the same price and to come back. I just wanted a refund. After a mess up like that, I don't have a desire to go back.
The first time we went in, their mistake was in our favor. We ordered the subs for lunch and it's suppose to be half subs and we each got a big full one.
With being vegan, however, the point is to not create the demand for animal products, by bringing out food with meat and cheese we have to send it back, and if someone in the kitchen doesn't eat it then, it goes in the trash. That's a big deal.
And aside from that, we cook all of our meals at home and don't go out often since we can usually cook it better, for less and much healthier.... , so the few times we've gone out to get something here it's been a fail.
It's just another corporate pizza shop too. If you really want pizza, go to Angelos. If you want a vegan option, go to Humble. There are plenty of independent shops even in rocky river to choose over this place.