I echo many of the comments on here as my experience with the horrible people who run this place is similar. Walked in for the first time, feeling good because there were many cute cats around. Reached down to say HI to one with a scratch on the head or whatever, and a woman aggressively got between me and the cat, forbidding me to touch the cat until I'd bought something. Still stunned from that, I was directed to the counter where another surly woman looked at me me hostilely, silently waiting for me to place an order. I just said "I've changed my mind", and walked out. Please don't support these people by buying something there. If you want to support a cat cause, do so elsewhere.