I was delighted when I found this company via Yelp and saw the great reviews, but they regretfully fell short. I give them one star for the seemingly easy process to book. You go on their website, select the date, time, duration, and any add-ons such as photographer, bartender, even party props. This gets added to your cart. Upon checking out, you leave a deposit to guarantee the bus, or can choose to pay for the full package. Disco Bus will then charge your card once they confirm availability. I rented this bus on our wedding day for 30 of our friends, to drive us down the strip for 1 hour before we go to the club. We had a confirmation email sent to us in addition to someone calling us that same week to confirm. The night of the pickup, I struggled to get a hold of the driver calling them multiple times with no success. Finally someone texts me back saying we were "oddly" not in their system for that day, 30 minutes past our original pickup time. They gave us a full refund and offered us a free ride. The point of a party bus is to be able to experience this with a large group--we won't have this large of a group visit us so again... so thanks, but no thanks.
Though we didn't let this negative experience ruin our wedding day, it was embarrassing and a huge disappointment for our out of town guests who we were bragging about this particular experience to. I plan events in Las Vegas and I would not recommend this company based on my experience with them.